Refund policy
Replacements can be requested within 7 days except the in the following cases:
1. Products perishable in nature.
2. Gift Certificates.
3. Items that have been used or opened.
4. An item not in the condition it was received.
5. Any item received by us in a damaged condition.
6. Items sourced or delivered outside India.
We take strict measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
• the item may be damaged during transit
• or there might be a manufacturing defect
• or that a wrong item is delivered to you
In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement of item is made within the stipulated time-frame of 7 days.
No replacements will be allowed after the order is processed, except for the reasons given above.
To get a replacement, email us your Order Number and the reason for replacement. Only after receiving our confirmation for the replacement, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner.